FAQ

Frequently Asked Questions

Explore our FAQ to learn more about how we can assist you with all aspects of your yacht’s journey, ensuring smooth operations and unforgettable experiences for you and your guests. If you have any further inquiries, feel free to contact us for personalized assistance.

What services does Kokoba Marine Indonesia offer?

We offer a wide range of superyacht services, including:

Shore support with professional guides, dive masters, and skippers.
Yacht provisioning with fresh, gourmet produce and fine wines.
Fuel bunkering with high-quality fuel at competitive rates.
Yacht logistics for equipment, spare parts, chandlery orders, and travel bookings.
Clearance formalities and marina bookings for seamless port entry and exit.
Banking services such as APA management, currency exchange, and cash advances.

Where do you provide your services?

Our services cover all regions of Indonesia, from bustling ports to the most remote and pristine corners of the archipelago. Whether you are cruising through Bali or exploring untouched areas, we are here to support your journey.

How does Kokoba Marine assist with clearance formalities?

We streamline the clearance process for entry and exit procedures. Our office completes all paperwork in advance and collects passports from yachts while they are still at sea. This ensures that the clearance is often completed before the yacht has docked, saving time and hassle.

Can you help with provisioning for yachts?

Yes, we provide top-quality provisions sourced locally when possible, including fresh produce, gourmet items, meats, seafood, fine wines, and even flower arrangements.

Do you offer trip planning services?

Absolutely! We specialize in planning unforgettable yachting experiences throughout Indonesia. From crafting custom itineraries to guiding you through world-class locations, we ensure your journey is tailored to your preferences.

How do you handle fuel bunkering?

We source high-quality fuel and negotiate the best rates with suppliers. Our team facilitates delivery throughout Indonesia, ensuring your yacht is always ready to sail.

Can you assist with currency exchanges and banking services?

Yes, we provide various banking services such as APA management, currency exchanges, cash advances, and Cash to Master transfers. We offer secure, discreet banking at competitive rates to meet your needs.

What sets Kokoba Marine Indonesia apart from other superyacht service providers?

With over 16 years of experience in the marine sector and a dedicated international team, we provide personalized and seamless service that meets the unique needs of each yacht. We are the only superyacht services agent in Bali with a NIB license, allowing us to clear yachts in and out without third-party involvement.

How can I contact Kokoba Marine Indonesia?

You can reach us at:

Phone: +62 812-9834-3814
Email: officemanager@kokoba-marine.com or gm@kokoba-marine.com
Address: Saelus St. IV/20, Denpasar Selatan, Bali.